Returns & Refunds
We want you to be 100% satisfied with your purchase. If you're not, we'll make it right.
Return Policy
- 14-day return window from date of delivery
- Items must be unused and in original packaging
- Proof of purchase required
- Personalized/custom items are non-returnable
- Perishable goods (food, flowers) cannot be returned
How to Return
1
Contact Us
Email or WhatsApp us with your order number and reason for return.
Email or WhatsApp us with your order number and reason for return.
2
Get Approval
We'll confirm eligibility and provide a Return Authorization within 24 hrs.
We'll confirm eligibility and provide a Return Authorization within 24 hrs.
3
Ship Back
Pack securely and ship to our warehouse. Return shipping costs are the customer's responsibility.
Pack securely and ship to our warehouse. Return shipping costs are the customer's responsibility.
4
Refund
Once inspected and approved, refund is issued within 5–7 business days.
Once inspected and approved, refund is issued within 5–7 business days.