Privacy Policy

1. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

Information You Provide:

• Name, email address, phone number
• Shipping and billing addresses
• Payment information (processed securely)
• Account credentials
• Communication preferences
• Messages you send to us

Information We Collect Automatically:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website
• Location data (with permission)
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect for various purposes:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Personalize your shopping experience
• Send promotional emails (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who help us operate our business (payment processors, shipping companies, etc.)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure payment processing
• Regular security updates and monitoring
• Access controls and authentication
• Employee training on data protection

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences
• Marketing Cookies: Show relevant advertisements (with consent)

You can control cookie settings through your browser, but this may affect website functionality.

6. Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your information

7. Email Communications

We may send you various types of emails:

• Transactional: Order confirmations, shipping updates (cannot opt-out)
• Marketing: Promotions, new products (can opt-out anytime)
• Account: Security alerts, policy updates

You can unsubscribe from marketing emails using the link in each email or by contacting us.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Generally, we keep account information for 3 years after account closure and transaction records for 7 years.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Providing a prominent notice on our website

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: